AI Adoption Workshops & Operations Strategy for a Logistics Company.
Hands-on AI workshops plus a pragmatic plan and company-wide strategy to embed AI into daily logistics operations.
We ran role-based workshops to help planners, dispatchers, support, and back-office teams use AI safely and effectively (prompting basics, RAG over internal knowledge, document automation, agent assistants). In parallel, we embedded operations to map workflows across TMS/WMS/CRM, identify bottlenecks, and score opportunities by impact, feasibility, and data readiness.
We ran role-based workshops to help planners, dispatchers, support, and back-office teams use AI safely and effectively (prompting basics, RAG over internal knowledge, document automation, agent assistants). In parallel, we embedded operations to map workflows across TMS/WMS/CRM, identify bottlenecks, and score opportunities by impact, feasibility, and data readiness.
Company AI Strategy
Together with the leadership team, we co-developed the company’s AI strategy covering:
Vendor options (cloud or private)
Governance (access, logging/audit, data handling)
Target use cases and an operating model
Priority Pilots (quick wins)
Self-service support: deflection of repetitive inquiries
ETA assistance: faster, policy-aware answers for ETAs
Shipment-document triage: auto-extract and validate fields
Results
A 6-month AI implementation roadmap with prioritized pilots, milestones, owners, and governance providing a clear path from training to production-grade AI.
Ready to map your first (or next) AI assistant?
Get a free 30-minute scoping call to pinpoint feasible use cases and a pragmatic path to production.
